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Samsung Washing Machine Error Code UE: Unbalanced load error

Applies to Samsung washing machines that show UE or Ub, U6, Ur on the display.

Quick answer

The load in the drum is unbalanced, so the washer cannot spin. Untangle and spread the laundry evenly, then restart.

What this code means

A Ur code is different: it means Unbalanced Load Retry — the washer is adding water and trying to rebalance before spinning again, which extends the cycle. That is the machine working as designed, not a fault. The other codes in this family mean the spin was abandoned.

The manufacturer's checks, in order

  1. Untangle the laundry and rearrange it so it is spread evenly around the drum.
  2. Close the door and restart the cycle (press Start).
  3. If you saw Ur, do nothing — the washer is rebalancing on its own.
Where you stop

None normally. Repeated UE codes with small, evenly spread loads point to a machine problem rather than a loading one.

Same code, different brand

Error codes are not shared between brands. On LG washing machines, UE is the “Unbalanced load error” fault — see LG UE explained. Always read a code against your own brand's list.

Related Samsung washing machine codes

LE — Water level / leakage error4E — Not filling error5C — No drain errordE — Door error4C2 — Hot/cold errorOE — Overflow error

Questions people ask about UE

What does Ur mean?

Ur = Unbalanced Load Retry. The washer is adding water and trying to balance the load before another spin attempt. No action needed.

Source & provenance. The meaning, the checks and their order, and the service line on this page are restated from Samsung official support — “Samsung Washing Machine Information and Error Codes” (source), read on 2026-11-06. No forum content, no invented repair steps, and nothing involving gas, refrigerant or mains wiring. Where the manufacturer says to request service, this page stops too.