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Samsung Washing Machine Error Code HE: Heater error
Applies to Samsung washing machines that show HE or HC, HE1, Hr on the display.
The water heater circuit is faulty. Try a power reset; a returning code means service.
What this code means
The washer asked for heat and the heater circuit did not respond as expected. Heating elements and their wiring are not owner-serviceable on most models.
The manufacturer's checks, in order
- Power the washer off for 2–3 minutes.
- Power it back on and restart the cycle.
If the error continues, Samsung says to request service.
Parts involved in this fault
| Part | Why it is involved | Typical price | |
|---|---|---|---|
| Heating element | The element that heats the water; fails open-circuit with age and scale. | $40-$100 | Check priceaffiliate slot |
| Thermistor | The temperature sensor that works with the heater. | $10-$25 | Check priceaffiliate slot |
Related Samsung washing machine codes
LE — Water level / leakage error4E — Not filling error5C — No drain errordE — Door errorUE — Unbalanced load error4C2 — Hot/cold error
Source & provenance. The meaning, the checks and their order, and the service line on this page are restated from Samsung official support — “Samsung Washing Machine Information and Error Codes” (source), read on 2026-11-06. No forum content, no invented repair steps, and nothing involving gas, refrigerant or mains wiring. Where the manufacturer says to request service, this page stops too.