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Samsung Washing Machine Error Code E2: Jammed button error

Applies to Samsung washing machines that show E2 or bE2, 6E2 on the display.

Quick answer

A button on the control panel is detected as stuck or continuously pressed.

What this code means

The panel reads one button as permanently on, so the washer refuses to run. It is usually a physically stuck button rather than an electronic failure.

The manufacturer's checks, in order

  1. Power the washer off.
  2. Individually touch every button on the panel, working each one back and forth to reach all its edges before releasing it.
  3. Power the washer back on and run a cycle.
Where you stop

If any button is damaged, or the code returns after powering on, Samsung says to request service.

Parts involved in this fault

PartWhy it is involvedTypical price
Control panel assemblyThe panel whose buttons are read as stuck. Technician fitting on most models.$60-$150Check priceaffiliate slot

Related Samsung washing machine codes

LE — Water level / leakage error4E — Not filling error5C — No drain errordE — Door errorUE — Unbalanced load error4C2 — Hot/cold error

Source & provenance. The meaning, the checks and their order, and the service line on this page are restated from Samsung official support — “Samsung Washing Machine Information and Error Codes” (source), read on 2026-11-06. No forum content, no invented repair steps, and nothing involving gas, refrigerant or mains wiring. Where the manufacturer says to request service, this page stops too.